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FAQs- RainAway

  • How long does it take to install?
    RainAway Awning Gutter can be easily installed in a couple of minutes. If your awning is higher than arms reach, safety first and we recommend a small ladder.
  • Can I drink the water I collect?
    We strongly recommend the water you capture is boiled if you plan to drink it. Rainwater can be used for cleaning, washing, showering, flushing toilets etc...
  • Where is this made?
    RainAway Awning Gutter is proudly 100% Australian made. We make them on the road, as we are currently traveling around Australia full time.
  • Why should I invest in a RainAway Awning Gutter?
    RainAway Awning Gutter is a very effective tool to capture rainwater. Some remote areas and towns not on mains water can charge for water to fill your tanks. If you are camping in areas with no water provided or nothing available, you will have the ability to Divert Capture and Store rainwater at no cost to your back pocket or the environment.
  • How long does delivery take.
    We send our products through Australia Post registered mail. Delivery times are commonly between 3-7 business days. Be sure to provide a phone number so delivery updates can be sent directly to your phone.
  • How do I know what size my awning is?
    To ensure we supply the best solution for you, measure the length of your awning material. This measurement will give you the maximum length of gutter to suit your needs. We manufacture our gutters in various sizes.
  • What is your shipping policy?
    We currently ship Australia wide. No additional charge for shipping. We provide Registered Australian Post. Delivery estimated 7-10 Business Days
  • Do you have a Return & Exchange Policy?
    We expect you will love your new awning gutter. All of our products are 100% Australian made. We offer a 12 Month warranty on materials and workmanship. If you are not satisfied with your RainAway purchase, return it within the first 30 days for a full refund. Return postage costs not included
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